At Rooherb, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
When you voluntarily provide it to us, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment providers)
b. Non-Personal Information
Automatically collected information may include:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referring URLs
This data helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you about purchases, updates, or inquiries
- Improve our website, products, and services
- Prevent fraud and enhance security
- Comply with legal obligations
We do not sell or rent your personal information.
3. Cookies and Tracking Technologies
Rooherb uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and usage patterns
- Remember user preferences
You can disable cookies through your browser settings, but some features of the site may not function properly.
4. Third-Party Services
We may share limited information with trusted third-party services, such as:
- Payment processors
- Shipping and logistics providers
- Analytics tools (e.g., website traffic analysis)
These third parties are obligated to protect your information and use it only for the services they provide.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing
- Object to certain uses of your data
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Rooherb does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us and we will remove it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the revised policy.